Refund Policy
Start by contacting customer care
Please speak to us before sending goods back. Returns and exchanges can be requested during the 30 days following delivery, using an order number or purchase evidence. For an unwanted item, eligibility requires that it be unused, in original condition and with its original packaging. We will explain the next steps for the particular request.
Costs are our responsibility for eligible returns
You do not pay return freight for an eligible change-of-mind return or for an eligible problem involving damage, defects, a wrong item or missing contents. A prepaid label or another merchant-funded method will be arranged. Explain any delivery problem and provide useful photos and order information. Nothing here limits consumer remedies that applicable law requires.
Selecting a replacement and mailing back
An exchange depends on the requested replacement being available. Tell us what you want, and our team will confirm the process. The business address in the contact block serves as the default return address unless your instructions specify a dedicated return destination. Retain the return shipment details.
Review of returned items
When the return arrives, we inspect it and notify you of the decision. If approved, repayment goes to the original payment method within 10 business days of receipt, inspection and approval. A payment institution can take additional time to record the credit. Let us know if you need an update after that processing period.
If shipment has not happened
Contact us promptly when you need an order stopped or changed. We can assess a request before dispatch but cannot promise success once fulfillment is underway. Dispatched orders are dealt with using the return arrangements described above.
Store identity and contact channels
Simplemodern
Email: Support@Simpnnemodern.shop
Phone: 303-486-7289
Business address: 340 N Ash St, Cortez, Colorado, 81321, US